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Managing Performance

Aims of unit

Managing the performance of staff is essential to the smooth running of an organisation. This unit evaluates the reasons for managing performance and the approaches that can be used. It explores methods of rewarding the performance of individuals who exceed expectations, and analyses ways of managing under performance in a professional and supportive manner. This unit focuses on the way performance management, when used effectively, is able to impact on individual and organisational achievement.

LEARNING OUTCOMES

  • Understand the rationale for managing performance within organisations
  • Understand frameworks, diagnostic and evaluation tools used for performance
    management
  • Know how to manage performance
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