Holding a Ph.D. in Leadership and a Master’s in Management-Education, both with top grades from Amman Arabia for Graduate Studies, Dr. Al Ziadat also has a plethora of vocational certificates in diverse areas like CSR, Governance, Strategic Planning, and Human Resources. He is proficient in English and Arabic, highly skilled in designing work methodologies aligned with ISO requirements, proficient in IT tools such as Office programs and Visio, and experienced in performance assessment.
Dr. Al-Ziadat holds numerous ISO certifications, such as ISO 9001, ISO 22301 for Business Continuity, ISO 31000 for Risk Management, ISO 16101 for Project Management, and ISO 26000 for Corporate Social Responsibility. He has served as an audit team leader, auditor, and system implementer, empowering him to develop and enhance administrative systems in dozens of Arab institutions.

Dr. Al Ziadat’s most recent role as a Strategic Planning and Organizational Excellence Expert at Dubai Ambulance Services showcases his talent for fostering a culture of excellence and creativity. His responsibility extends from developing governance frameworks and manuals to crafting future foresight scenarios and plans. Before this, he offered his expertise in strategic planning and organizational excellence at the Dubai Municipality and was a consultant in institutional transformation towards excellence for various entities.
Dr. Al-Ziyadat is a futurist expert, collaborating with various ministries and governmental bodies to develop future scenarios in Jordan’s religious, cultural, agricultural, and financial planning sectors and other countries.

As a seasoned human and administrative development trainer, Dr. Al Ziadat has worked with esteemed organizations and offered dozens of courses to hundreds of trainees on various management topics. His significant impact in educational settings is further illustrated by his stint as a Principal at the Latin Patriarchate School and his contributions to the Queen Rania Al-Abdullah Award for Excellence in Education.

His roles in the technical committees of multiple excellence awards, such as HH Sheikh Mohammed Bin Rashid Sports Innovation Award and the Abu Dhabi Award for Excellence in Government Performance, reveal his depth of understanding in institutional governance and excellence. He has been an assessor, evaluator, and resident expert contracted with several prominent awards in the Arab world.
Dr. Al-Ziadat is considered one of the Arab world’s experts in designing and enhancing excellence programs. He has played significant roles in this field as an assessor, evaluation team leader, judge, and member of the supreme committee for national and regional excellence awards. He has participated in evaluating awards in the United Arab Emirates, Jordan, and Kuwait in the private sector, government, and business associations according to the standards of Arab and international excellence models.

Dr. Al Ziadat has actively contributed to developing CSR strategies and governance manuals for various institutions inside and outside the Kingdom of Jordan. His accomplishments include building CSR action manuals for the Ministry of Presidential Affairs in the UAE and developing governance manuals for the United Arab Emirates Development Authority.

An accomplished writer and frequent speaker at international conferences, Dr. Al Ziadat has authored various academic papers and books, including the “Book of Social Responsibility” and various print and electronic media articles. He has also been crafting guides for Knowledge Management Systems in public institutions.

In summary, Dr. Mwaffaq Al Ziadat is not just an expert but a thought leader in strategic planning, organizational excellence, and education. With him, you are not just gaining a trainer or a consultant; you are aligning with a visionary who can catalyze your journey toward excellence, whether you are an individual or an organization.