The Client Rrelationship

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The Client
Rrelationship

Credit Points: 8

GLH: 35

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OBJECTIVE

This unit is about understanding how a client/ consultant relationship is forged and developed in a positive way and the skills required of a consultant in order to gain the trust of clients.

LEARNING
OUTCOMES

Understand the importance of the client/consultant relationship

Be able to develop and manage the client relationship

Be able to use negotiation and influencing skills in the client/consultant relationship

Unit
Number

5032

Credits

8

Total
Unit Time

80

Guided
learning hours

35

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